Refund & Cancellation Policy

Effective date: July 6, 2026

Payments for variable Jar are processed by Paddle.com Market Ltd. as Merchant of Record. Paddle is the seller of record for your purchase and handles checkout, invoicing, taxes, and refund execution. Paddle's Buyer Terms apply alongside this policy.

1. Free Plan

The Free plan requires no payment, so no refunds apply.

2. Monthly Subscriptions

• You can cancel at any time. After cancellation, your subscription remains active until the end of the current billing period, and you will not be charged again.
• Partial or prorated refunds are not provided for the remainder of an already-started billing period.

3. Annual Subscriptions

• Within 14 days of the initial annual purchase, you may request a full refund.
• After 14 days, the remaining term is not refunded; your subscription stays active until the end of the paid term. Cancel any time to stop the next renewal.

4. Renewals

Subscriptions renew automatically. To avoid the next charge, cancel before the renewal date. Charges made after a completed cancellation will be refunded.

5. Billing Errors and Service Issues

If you were charged in error (duplicate charges and similar), or a verified extended outage on our side prevented you from using the Service, contact us — we will work with Paddle to make it right.

6. Statutory Rights

Nothing in this policy limits any non-waivable consumer rights you hold under the laws of your jurisdiction (including EU/UK consumer protections).

7. How to Request a Refund

• Email support@variablejar.com with your Paddle receipt or order number, or use the link in your Paddle receipt email.
• Approved refunds are issued by Paddle to the original payment method.